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Frequently Asked Questions - Cleaning

Use our FAQ database to look up answers to frequently asked questions.  The questions are grouped with topics of a similar nature to shorten your process.
 
Select a topic below:
Acoustics
Field Painting
Fire Performance
Seismic
Product Selection
 
Clean Room
Indoor Air Quality
Mold & Mildew
 
Cleaning
Installation
 
Continuous Ceilings
vs. Exposed Structure

 

How do you clean Armstrong ceilings?
Due to differences in the finishes and textures of our various ceiling, wall, and grid products, each product or product family requires a different methods of cleaning.  Listed below are the products by product family or specific product name.  The various cleaning methods are indicated by a letter or letters that refer to the list of cleaning methods which follow.

Product     Cleaning Method (see below)
Armatuff    C
Black Painted Ceiling Tiles   H
Ceramaguard Fine Fissured   C or D
Cirrus Family   A or B
Clean Room Mylar &VL   C or D
Cortega Family   B
Crossgate   B
Designer Family   A or B
Dune Family   B
Endura   A
Fiberglass, Painted Nubby Open Plan   A
Fiberglass, Optima® Family   B
Fiberglass, Pebble   B
Fiberglass, Vinyl Faced    B
Fine Fissured Family   B
Fissured Family   B
Georgian   B
Graphis, Ledges   B
Grid   F
Latitudes, Sanserra,Terrain, Traces   A
Infusions   I
Mesa   B
Metaphors   B
MetalWorks   G
Natural Fissured   B
Sanserra   A
School Zone Fine Fissured   B
Soft Look   E
Filaments   E
SoundScapes   B
Soundsoak   E
Stratus   A
Tin Craft         B
Tin Craft in Colors   B
Tundra   B
Ultima Family   B
VPO Painted Ceiling Tiles    C
WoodWorks   B
     
Cleaning Methods
A - A commercial vacuum system with 100-inches/H2O vacuum capacity is recommended for removing dust particles. The vacuum system cleaning attachment should be a 3" diameter wand with natural hair bristle. A HEPA vacuum filter is recommended to minimize air borne dust during the cleaning process. Care must be taken while vacuuming to avoid excessive pressure. Use a blotting action to minimize potential loss of surface texture.

B - Use a clean, dry, soft, white cloth to wipe off any dirt or greasy fingerprints.  If this does not clean the panel, use a damp clean soft white cloth or sponge with a mild detergent and lightly wipe the panel.

C - Use a damp cloth or sponge with a mild detergent to wipe with medium pressure on surface to be cleaned.
D - Using a soft bristled brush with water and a mild detergent, gently scrub the face of the product.
E - Routine maintenance consists of frequent vacuuming to minimize dirt accumulation. A dry shampoo from a spray can is applied to the fabric as foam and worked into the fabric with a damp sponge.  The residue is then vacuumed to remove the foam and dirt.  A wet shampoo is a sprayed cleaning agent that foams after it is applied.  Work in with a damp sponge and vacuum to remove residue.
To remove stains that do not respond to removal by wet or dry shampoo (oil or grease type spots), use a solvent cleaner.  Be sure to have proper ventilation and apply the removal agent to a clean cloth or sponge, not directly to the fabric. Blot the stain using a twisting and lifting motion toward the center of the spot.  Repeat as necessary.
Badly soiled fabric can be cleaned using a steam cleaning or hot water extraction process.  Small residential steam cleaners can be used much in the same manner as when cleaning upholstery.  However, be very careful not to over wet the panel surface since this can cause fabric to delaminate.  Commercial steam cleaners should use their upholstery tool since this applies only a fine mist and will not over wet the fabric.  The commercial vacuum should be reduced to about 30 psi to prevent damage to the panel.
Vinyl-faced Soundsoak can be cleaned with soapy water, using a sponge or cloth.
F - Use a mild household cleaner like Fantastic and a soft cloth.  Before cleaning the grid, remove the ceiling panels to prevent cleaning solution or dirt from getting on the panels.
G - Abrasive or strong chemical detergent should not be used.  A mild detergent diluted in warm water, applied with a soft cloth, rinsed and finally wiped off with a chamois will maintain the ceiling in good condition.  Oily or stubborn stains, if not removed by washing, can be wiped with products like Fantastik, but care is necessary to avoid affecting the gloss level of the paint finish.
H - Use a feather duster or vacuum to remove dust from black painted products. (See note***)
I - Avoid wiping the panel surfaces with abrasive compounds of any type.  Panels should be handled with clean gloves/hands to avoid fingerprints.  Static charges that may build up after removing protective masking can be removed by wiping the sheet with a cloth dampened with water.  Lightly dust with a duster or soft, clean cloth first.  Panels may then be cleaned with a small amount of dish washing liquid in warm water.  Keep the cleaning cloth free of grit by frequently rinsing in clean water.
--Where “mild detergent” is referenced - use dish washing liquid.
--For greasy stains - products like Fantastik can be used.
*** We do not recommend the use of any cloth either wet or dry because using pressure (rubbing) to clean the finish will result in "burnishing" (or polishing) of the paint film, which will appear like streaking because of the gloss level change.

How do I clean Armstrong grid?
Use a mild household cleaner like Fantastic and a soft cloth. In order that the ceiling panels do not get cleaning solution or dirt on them, remove panels from grid before cleaning grid.
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